Thread: What happens with contract if move off network?
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Old 05-07-2023, 20:46   #4
RobboEdin
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Re: What happens with contract if move off network?
Quote:
Originally Posted by Mr K View Post
Beware of the small print though.
https://www.virginmedia.com/legal/fi...onnection-fees

They charge you the cancellation fee whatever. Up to you provide proof of residency at the new address within 30 days, which you may or may not have at the time. Only then will they refund it.
Of course you need to provide proof of your new address which is not in a serviceable area. If you are moving, you are moving. You must know where you are going. Charging first, proof to get it back is good business.
Hopefully the next thing they will stop is existing customers pretending they are new customers.
Same price, I say, for all with discounts only for real loyalty = continuous custom.
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