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Old 26-10-2021, 13:58   #6
Jaymoss
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Join Date: Jul 2015
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Re: VM ‘Stream’ new free streaming box for BB only customers

Quote:
Originally Posted by psul View Post
I've just received one and I am concerned that virgin may have recontracted my broadband. I am 10 months into an 18 month discounted deal but now I have been sent a new contract adding the stream box. The contract says 18 months broadband and 30 days tv. I have spoken to 2 people in virgin retentions who say they don't "think" my minimum term has changed but if I can't get a definitive answer it's getting returned during the cooling off period.
On the plus side the box runs smoothly with good picture quality, quick channel changes plus you can use the TV Go app alongside it.
On your account page click on the contract and see what is says. They made a mistake on mine in Feb by actually not adding a new contract when they were meant too hahahaha I did not tell them
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