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but not sure about the "How much you've spent" being £5.40...
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We had similar, almost as soon as the account was set up, we had spent £5 ? according to online billing info
Now I can see an on line bill it says "airtime transfer" or similar - not sure what thats about ?
Can't find out at the moment since although I manage all the accounts in our household, so have all security passwords etc they won't speak to me since its in my wifes name, would only speak to her, actually I think any woman would have done - account in female name, = must hear female voice on phone - I'd already passed all their security checks but still refused to talk to me