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checkin · 10-12-2021, 20:13

Hi folks
I have been suffering sound issues on our V6 box for the last month or so.
If you swap from a recorded program to a live one I lose sound and vice versa. I then have to turn off the box and restart it and it all works. This is very intermittent and extremely annoying.
Has anyone else had similar issues.?
The VM Engineer came out yesterday - checked all signal levels and connections which were fine. When he finished his tests stated that the box would be changed out but this new one still does the same thing.
I have replaced all HDMI cables with high quality ones but this has made no difference at all.

Any help would be greatly appreciated
Thanks

10-12-2021, 20:13	#1
checkin cf.member Join Date: Jan 2005 Location: St. Neots, Cambridgeshire Posts: 6	V6 Box Sound Issues Hi folks I have been suffering sound issues on our V6 box for the last month or so. If you swap from a recorded program to a live one I lose sound and vice versa. I then have to turn off the box and restart it and it all works. This is very intermittent and extremely annoying. Has anyone else had similar issues.? The VM Engineer came out yesterday - checked all signal levels and connections which were fine. When he finished his tests stated that the box would be changed out but this new one still does the same thing. I have replaced all HDMI cables with high quality ones but this has made no difference at all. Any help would be greatly appreciated Thanks