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TAZMANUK · 18-11-2021, 10:07

Mines activated as I see the new configuration file, in just saying the speed at best 370 to 375, I've rebooted the modem and will wait for it to settle, and ill try speedtest. I did get asked to have a hub 5 which i filled details in and delivery date of 24th, that was last week it stated takes 14 days for a email about it but haven't had any update on it and does not show up on my orders either and have been told it's all ordered at the back end a different department apparently.

I took screenshots all through the ordering process as proof as it's odd that it's not showing up as a self instal kit or in my orders and appointments section of my account. At first I thought the email was a phishing email since they was a large volume coming in not so long since from McAfee etc

18-11-2021, 10:07	#153
TAZMANUK cf.addict Join Date: Dec 2005 Location: HALIFAX Age: 48 Services: Ultimate Volt Package, V6, 1 gig bb, WiFi max 2 pods, maxit TV, anytime chatter Posts: 360	Re: Hub 5 at no extra cost Mines activated as I see the new configuration file, in just saying the speed at best 370 to 375, I've rebooted the modem and will wait for it to settle, and ill try speedtest. I did get asked to have a hub 5 which i filled details in and delivery date of 24th, that was last week it stated takes 14 days for a email about it but haven't had any update on it and does not show up on my orders either and have been told it's all ordered at the back end a different department apparently. I took screenshots all through the ordering process as proof as it's odd that it's not showing up as a self instal kit or in my orders and appointments section of my account. At first I thought the email was a phishing email since they was a large volume coming in not so long since from McAfee etc