Quote:
Originally Posted by Gavin-D
Confused
VM are quoting £902.80 for an Early Disconnection Fee, my contract started before April this year yet the website states "If your current contract with us started prior to 2 April 2023, we currently cap the amount of the Early Disconnection Fee so that you will pay no more than £288 (includes VAT)."
So which is it? I have TV, Internet and phone
---------- Post added at 20:03 ---------- Previous post was at 19:56 ----------
Never mind, they've admitted they got it wrong and it is £288
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Still a rip off if you've been a cable customer for years. Under the post April rules, some could face >£1k in disconnection fees. Doesn't cost that much for someone to click a mouse. If only Ofcom weren't useless.