Quote:
Originally Posted by bubblegun
Yes on Sky FTTC it was much "quieter" it was very much less eventful.
I have the same network. Virgin Hub in modem mode connected to Asus AX86U as router. I was using 3rd party DNS and a few other things, but because we have Virgin TV I had to switch this to Virgin DNS so nothing fancy on the router now.
I have both wired and wireless connections but both get the streaming issues particularly music and radio. I have AIMesh wifi with an AC86U on wired backhaul upstairs. I can use wifi to about 3 doors away and its fine everywhere in the house.
I know about the Puma 3 issue but I hoped they had mitigations in place for it.
I'm on the 500Mb package (350Mbps with Volt Boost from O2 SIM)
Went back in my history on thinkbroadband
[img]Download Failed (1)[/img]
This doesn't look so bad but this week has been like the first one. |
I see nothing in your set up that could cause that graph or streaming issues. Are you running QoS on your main router? It shouldn't produce a graph like that, but on a 500Mb connection you shouldn't need QoS. It's worth switching it off.
You mentioned DNS in connection with Virgin TV. TV is on a separate channel and internal cables. It doesn't go through the modem or your router. Your are fine on whatever your third-party DNS you were on - Google, Cloudflare or whatever.
I'm hoping someone else here has ideas about your issue. Display your Hub levels on here. Someone might see a level too high or too low, but meantime I would want to eliminate possible causes. Apologies if you already did this.
Try switching your Hub 3 back to router mode with your main router temporarily taken out of the network altogether. If that makes the difference, the problem may be with your main router. Having eliminated the Hub then try taking your router back to factory settings, let it update and then reintroduce your settings one at a time.
If taking the Hub back to router mode makes no difference, then the problem is with the Hub or your connection. Either way you would need to contact CS because your service is being affected. First thing in the morning is the best time on a week day.