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Taf · 31-05-2022, 16:29

Last month's bill:

Premiere Collection
£99.85

Television:
Full House TV (Xl)
1 Additional TV Box
Virgin TV V6 Box, Powered By TiVo
TiVo Credit
Broadband:
M200 Fibre Broadband
Telephone:
Talk Weekends
Line Rental

This month's bill:

Bigger bundle
£94.85

Television:
Maxit TV
1 Additional TV Box
Virgin TV V6 Box, Powered By TiVo
Broadband:
M200 Fibre Broadband
Telephone:
Talk Weekends
Line Rental

"Your package has changed. We've adjusted your services as requested from 29 April . These changes apply to the period charged on your last bill".

Credits (for services removed)
If you remove a service, we need to adjust your services and credit you for any advance period you may have already paid for and not used. These items won't appear in 'Your package' or any future bill (unless you add them back on).
Television:
Full House TV (Xl)
29 Apr - 27 May

Charges (for services added)
If you've added a service since your last bill, we may need to adjust your services and charge you from the date it was activated up until the end of your previous charge period. These items have been added to your account and will appear in 'Your package' later in this bill.

Television:
TiVo Credit
29 Apr - 27 May
Maxit TV
29 Apr - 27 May

It says the bill will be £94.85 but it says I have a 2p reduction which makes it £99.83!

31-05-2022, 16:29	#1
Taf cf.mega poster Join Date: Jun 2003 Location: Kairdiff-by-the-sea Age: 68 Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo Posts: 9,805	Package change but not by me. Last month's bill: Premiere Collection £99.85 Television: Full House TV (Xl) 1 Additional TV Box Virgin TV V6 Box, Powered By TiVo TiVo Credit Broadband: M200 Fibre Broadband Telephone: Talk Weekends Line Rental This month's bill: Bigger bundle £94.85 Television: Maxit TV 1 Additional TV Box Virgin TV V6 Box, Powered By TiVo Broadband: M200 Fibre Broadband Telephone: Talk Weekends Line Rental "Your package has changed. We've adjusted your services as requested from 29 April . These changes apply to the period charged on your last bill". Credits (for services removed) If you remove a service, we need to adjust your services and credit you for any advance period you may have already paid for and not used. These items won't appear in 'Your package' or any future bill (unless you add them back on). Television: Full House TV (Xl) 29 Apr - 27 May Charges (for services added) If you've added a service since your last bill, we may need to adjust your services and charge you from the date it was activated up until the end of your previous charge period. These items have been added to your account and will appear in 'Your package' later in this bill. Television: TiVo Credit 29 Apr - 27 May Maxit TV 29 Apr - 27 May It says the bill will be £94.85 but it says I have a 2p reduction which makes it £99.83!