I've had the HUB 4 all packed and ready to send back via the drop-off for Yodel to collect, I just never got the chance to take it.
Got a text from VM a couple of days ago...
Quote:
Hi, it's Virgin Media. This is a quick reminder to return your Virgin Media kit, just follow the instructions we sent you. Want us to call and collect, choose a day
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Then confirmation of arrangement.
Quote:
We'll be coming to collect your Virgin Media kit on Fri 25 Nov.
Please make sure that you're in when we arrive, and that you have our kit ready for collection - we'll send you an email the day before your collection with a quick reminder!
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I remember they did this after I upgraded from the HUB 3 to the HUB 4.