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Old 26-02-2007, 17:59   #47
Biohazard55
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Join Date: Jan 2007
Posts: 6
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Re: Virgin Media Customer Service- Your Personal Experience

I have recently had my V+ box installed, Ordering through CS went very smoothly.

On the day of the installation the engineer called me about 1 hour before he was supposed to arrive to ask if it was Ok for him to come early.

After the installation I had a few problems with the box itself but after a long call (Took CS a while to find the root of the problem) my V+ Box was working perfectly.

Overall my experiences with the 'new' Virgin Media have been very good. Will definately be staying with them.
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