Quote:
Originally Posted by totalwar
Ya still waiting for a refund after 4 months from leaving NTL and if you read around been alot of problems when you cancel and members being over changed because they left there direct debits in place.
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Waiting 4 months on a refund is totally unaceptable. With the change over and department relocations this could be why. Give customer services a quick call now..... guaranteed they will sort it out for you. If you are so peeved off just ask for a team manager - they're there for those sort of things. Good luck totalwar