Quote:
Originally Posted by Hugh
Richard, robbing pensioners is unforgivable, rape is unforgivable - not having broadband or TV is annoying, or an inconvenience.
Perspective is important...
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If you read some of the complaints to see how abysmal the service has become, there are tales of very elderly or ill people being left without services. They have been left unable to contact carers, relatives etc.
One of the saddest was someone who was terminally ill, even this didn't prompt a response through the usual channels.