Quote:
Originally Posted by RichardCoulter
Looks to me like UHD is included, but you're overpaying for it.
IIRC, UO was £79, (£85 with UHD). For new customers UO increased from £79 to £89 with UHD included.
Looks to me like they're charging you the new higher price for new customers and the £6 UHD fee on top!!
AIUI, you should be paying £85 or £89 for this package, not £95.
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I had a figure in mind based on what I'd seen on here which was sub-£100 and they beat that so I'm okay with that.
However turns out they haven't given my Sky UHD, and phone call confirms this is only for new customers, not existing customers who upgrade to UO.
Safe to say this isn't what was agreed yesterday so complaint submitted.