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Old 19-01-2023, 10:49   #22
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
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Re: Important: Your phone service is changing

Quote:
Originally Posted by Mr K View Post
They'd be in breach of contract if they haven't bothered to supply anything newer. Existing customers go swivel, as ever.
They send you a Hub 3, 4 or 5 to support the phone service. If you don't install it then they can't provide the phone service to the 2ac, so the alternative is to disconnect the line as Virgin Media are physically turning off the kit that runs the analogue lines.
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