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Old 21-09-2021, 14:47   #6921
Russ
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Re: Moans and Pet Hates - Part 8

Tried buying some scented wax melts from eBay earlier. Added them to my shopping basket, went to pay with PayPal, only PayPal came back with an error saying there was a “problem” with my card and should try a different card. But I don’t have another, I only use the one.

Checked my balance, yep money was there as expected. Tried it again, same “problem”.

I ring my bank as sometimes they put a block on “suspicious” transactions. Spoke to the bank, the problem was with eBay as they didn’t run the transaction using “recognised security”. I smell rotten BS but called eBay as they suggested.

I get through to their “wonderful” Filipino call centre.

Apparently the transaction was done correctly and I need to speak to PayPal.

Already I can see where this is going.

I ring PayPal. I get their to their “wonderful” Filipino call centre.

I explain that when I tried to make the transaction, the PayPal app said my car was declined

“Well that’s easy sir” he bangs in his fake American accent, “you need to simply use a different card”.

I explained I didn’t have another card and eBay told me the problem was with PayPal.

“No sir you just said it yourself!! Your card was declined so you don’t have enough money or your card is wrong”

Cue scenes of an already grumpy Russ now head butting the table.

I asked was does the error say his end.

“Oh I don’t know sir I haven’t looked at your account yet!!”

I asked him to confirm if he’d told me the problem was elsewhere without even looking at my account.

“Yes!!”

I’m seriously doing my best to not lose it at this point.

He looks as my account

“Aha yes I can see your card has been associated with suspicious activity and now cannot be used with PayPal. You will need to use one of your other cards”

I remind him that I said I only use the one card.

~silence~

I asked if anyone was going to let me know my card had been blocked by them.

“No sir! You find that out when you try to use your card on PayPal!”

I asked him if he thought doing that was good service.

“The very best service!” he said cheerfully.

No wonder humans annoy me.
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