Quote:
Originally Posted by nialli
Definitely call them. You’ll end up getting more than you’re paying out of contract. The only down side is you’ll be committing to 18 months with an RPI plus 3.9% after 12
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Hopefully inflation will be less next year, so not quite as painful. Ofcom really does need to act on in-contract price rises. Its unreasonable on customers to be effectively signing blank cheques and have no idea how much they will be paying for their services in 12 months' time. If companies like Virgin Media are unable to accurately forecast the cost of providing a customer with a service for 18 months, they should not be offering 18 month minimum terms.
Has anyone manged to negotiate a 12 month contract when contacting retentions?