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Old 22-10-2021, 11:42   #13
cje85
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Join Date: Sep 2016
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Re: Virgin Media revealed as the most complained about company.

Quote:
Originally Posted by Hugh View Post
For context, from the OFCOM report (it’s about Q1 2021)

https://www.ofcom.org.uk/__data/asse...March-2021.pdf (Page 9, para 3.7)



It shows that for the last 8 quarters, the Broadband companies with the most complaints (per 100k customers) were -

2021 Q1 VM
2020 Q4 Sky
2020 Q3 Sky
2020 Q2 TalkTalk
2020 Q1 Sky
2019 Q4 Sky
2019 Q3 Sky
2019 Q2 Sky
You are getting Sky and Vodafone mixed up (the colours on the graph are confusingly similar). It is Vodafone that frequently tops the chart. Sky is always one of the least complained about.

Q4 2020 https://www.ispreview.co.uk/index.ph...omplaints.html
Q3 2020 https://www.ispreview.co.uk/index.ph...n-q3-2020.html
Q1 2020 https://www.ispreview.co.uk/index.ph...020-ofcom.html
Q4 2019 https://www.ispreview.co.uk/index.ph...s-q4-2019.html
Q3 2019 https://www.ispreview.co.uk/index.ph...com-study.html
Q2 2019 https://www.ispreview.co.uk/index.ph...nd-gripes.html

Last edited by cje85; 22-10-2021 at 11:47.
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