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Old 15-05-2022, 18:18   #6
General Maximus
Ran Away
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Unable to register a My Virgin Media account

Quote:
Originally Posted by Paul LFC View Post
Also, the brand new 360 box's hard drive failed today after just 6 days, so an engineer is coming round tomorrow to replace it. Hopefully things run more smoothly after those issues are sorted!
nice, glad to see things are moving forward. I would mention the password problem to the guy who comes out tomorrow and play dumb and ask him if he has heard of the problem before and if he can do anything about. He might know someone in a different team he can ring to have a look at it for you.

If you can I would try it again tomorrow. It sounds stupid but with it being a new account you might find there is something weird that needs to happen overnight for it to register a new email address/update/sort itself out.

Last edited by General Maximus; 15-05-2022 at 19:42. Reason: spelling mistake
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