Thread: 100M Fibre/Fast Internet
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Old 20-06-2022, 07:58   #2
daveeb
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Re: Fibre/fast internet
Quote:
Originally Posted by Thorski View Post
Hi, newbie here.
Wasn't sure where to post this and being a virgin customer decided maybe this was the right sub?

So, virgin have held a monopoly in my area for as long as I've been here (about 13 years). I have nearly every year asked bt/open reach when they're going to upgrade their internet in my area as quite frankly it's pathetic (average is less than 10mb).

I'm at the stage now where I'm sick of virgin ripping me off and want to change to another provider, or at the very least have that option.
The trouble is, I don't know what to do or who to speak to. With the country apparently at over 90% fibre ready and me living in a well built up area I'm dumbfounded as to why we still don't have any competition to virgin in terms of speed.

So my question is, who do I speak to about actual time scales of getting faster internet in my area? Openreach have been less than useful each and every time.
Hi Thorski
I don't know what area you are but it may be worth a quick search on companies who are doing FTTP (fibre to the premises) in your area. You don't have to necessarily contact BT Openreach (although they are involved in the process), There's Cityfibre and Zen broadband that spring to mind.
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