Quote:
Originally Posted by denphone
In our surgery group patients have to go through the kafkaesque econsult system which for those who struggle with online forms which includes many OAPs and some other groups is pretty hard.
And even after that it is a lottery as to how long before someone replies.
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We have an online facility down here, where you can tick a list of ailments, and complete a questionaire. I received a phone call from the doctor next day. However another time the receptionist said she would get the doctor to phone, it was 10 days later when I got the call.