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copernob · 30-07-2022, 14:29

I Called a few times yesterday. Total time on phone 3 hours. The last phone call got me back to Manilla so I decided to be patient and talked to the lady. This lady I could understand easier than others. She was very Understanding and Helpful, Thankfully. I managed a £49 + M500. I was on M350. Volt GONE! Phew!!. She also gave me a reduction off of first bill for all the confusion I had. So a Good Result as far as I'm concerned.
I can not understand that since they gone VirginMedia/O2 that it has gone Worse for majority of members. Loads of complaints out there about being put on Volt without being asked. THANK YOU All.

30-07-2022, 14:29	#15
copernob cf.addict Join Date: Apr 2008 Location: Swansea S.Wales Posts: 172	Re: Internet Reduction of monthly fee I Called a few times yesterday. Total time on phone 3 hours. The last phone call got me back to Manilla so I decided to be patient and talked to the lady. This lady I could understand easier than others. She was very Understanding and Helpful, Thankfully. I managed a £49 + M500. I was on M350. Volt GONE! Phew!!. She also gave me a reduction off of first bill for all the confusion I had. So a Good Result as far as I'm concerned. I can not understand that since they gone VirginMedia/O2 that it has gone Worse for majority of members. Loads of complaints out there about being put on Volt without being asked. THANK YOU All.