Thread: VM Router Hub 5 at no extra cost
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Old 28-10-2021, 11:17   #99
jfman
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by Inactive Digital View Post
This is the impression I get too re: discounts/retentions deals. For the past couple of years I haven't been able to see any offers but the last time I did, taking any offers seemed to involve the removal of the discounts on my account, so it was actually a deterrent to upgrading.

For example, I had only broadband at that point and the 'offer' in my online account to add a landline (basic weekend calls only) was an extra £30 per month - more than doubling my monthly bill. So, in my experience, if there aren't any offers in your account you're not missing out - they'd be ridiculous offers anyway.
This is my experience too.

Although I have phoned retentions while in contract who have been able to make a change while keeping my offers.
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