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Old 08-06-2022, 15:28   #5
daveeb
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Join Date: Jan 2004
Location: Leeds
Posts: 1,293
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Re: What's the best time to get through to VM UK call centre?

Quote:
Originally Posted by Saul's Grandad View Post
I phoned this morning and got straight through to Retentions at a UK call centre. The lady i spoke to was extremely helpful and polite and managed to sort out great deal for me...essentially the same as we have now but with a slightly bigger discount (result!). She even arranged for someone to come out to fix our outside cable junction box, whose cover has been broken for months, which I tried and failed to sort out with VM back in the bad old lockdown days, when you couldn't speak to an actual person without waiting for hours.
Glad it's sorted. The early bird etc....
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