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Old 14-05-2022, 00:32   #3
Paul LFC
Join Date: Feb 2020
Posts: 6
Paul LFC is an unknown quantity at this point
Re: Unable to register a My Virgin Media account

Thanks, I'm going to PM the person who contacted me on the VM forum on Monday and see if they can escalate it.

Someone else posted in my thread there saying they had the same issue; they were contacted and had it resolved the same day, so I don't know why it's taking so long to resolve for my account. As you said, it should surely be a quick change.

If it's still an issue after next week, I'll try asking for a discount since I can't access TV Go or Netflix. I'm sure they'll fix it quickly once a potential discount is the alternative!
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