Quote:
Ofgem, the energy regulator, is launching an urgent investigation into British Gas following allegations the company sent debt collectors who broke into customers' homes to install prepayment meters.
It follows an investigation by The Times that alleged a company used by British Gas to pursue debts, Arvato Financial Solutions, had forced their way into homes to fit the devices, despite signs children and disabled people were living there.
"These are extremely serious allegations from The Times. We are launching an urgent investigation into British Gas and we won't hesitate to take firm enforcement action," an Ofgem spokesperson said.
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https://news.sky.com/story/british-g...merge-12801126
And what will Ofgem do? Tell them to stop being naughty? Another toothless regulator.
Also amazes me how BG engineers can shut down folks boilers, on spurious grounds, and are then on commission to sell new boilers at inflated prices. Another scam..