"New Customer Only" - urgh
So, I am no stranger to businesses offering incentives to "buy" custom/market share. That makes complete sense.
My only question here is has anybody had any success with retentions in terms of their broadband package?
I'm paying c~£50 per month for 250Mbps only (no phone/TV) which is likely to increase due to the latest emails we've all seen, when new customers can get almost half that.
I have told them I am happy to enter into a new contract, but as I'm not a brand new customer, I can't get those rates (or anything close - last guy I spoke to said I was on the best I could get!)
Thoughts?
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