Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

rgeast · 14-02-2011, 20:35

As my Outlook Express settings had been set automatically using the tool supplied by Virgin Media, I had thought it unlikely that this would be the cause of the problem, especially as it had been working OK up to the previous weekend (6 Feb). However, on investigation I found the server setting was pop.ntlworld.com for each account, not pop3.ntlworld.com as in the article you referred me to. Whilst this seems to relate to receipt of emails rather than sending I was sceptical but having changed all account settings to pop3 a trial email to 17 addresses with a 131kb pdf file attached has worked. I shall have more to send on wednesday so let's hope it keeps working.

14-02-2011, 20:35	#327
rgeast Inactive Join Date: Feb 2011 Location: Brighton Services: Broadband (dial-up as back-up), phone, TV Posts: 2	Re: Virgin Media Customer Service- Your Personal Experience As my Outlook Express settings had been set automatically using the tool supplied by Virgin Media, I had thought it unlikely that this would be the cause of the problem, especially as it had been working OK up to the previous weekend (6 Feb). However, on investigation I found the server setting was pop.ntlworld.com for each account, not pop3.ntlworld.com as in the article you referred me to. Whilst this seems to relate to receipt of emails rather than sending I was sceptical but having changed all account settings to pop3 a trial email to 17 addresses with a 131kb pdf file attached has worked. I shall have more to send on wednesday so let's hope it keeps working.