14-12-2010, 10:39
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#317
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Virgin Media Customer Service- Your Personal Experience
Quote:
Originally Posted by TazFTO
The engineer turned up Saturday morning. He couldn't see anything wrong with it, we ran some tests & I was getting between 35Mbps & 47Mbps. He was helpful & friendly.
Unfortunately, last night, I was back down to 500Kbps for the majority of the evening.
It would appear that at 08:30 on a Saturday morning, I get a 50Mbit link, but on peak times I get 1/100th of that.
It's almost as if there's contention on the connection, but with a cable broadband, that shouldn't be the case.
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Has Support checked for utilisation on your uBR?
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