Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

TazFTO · 13-12-2010, 08:36

The engineer turned up Saturday morning. He couldn't see anything wrong with it, we ran some tests & I was getting between 35Mbps & 47Mbps. He was helpful & friendly.
Unfortunately, last night, I was back down to 500Kbps for the majority of the evening.
It would appear that at 08:30 on a Saturday morning, I get a 50Mbit link, but on peak times I get 1/100th of that.
It's almost as if there's contention on the connection, but with a cable broadband, that shouldn't be the case.

13-12-2010, 08:36	#316
TazFTO Inactive Join Date: Dec 2010 Location: Telford Services: XXL Broadband, XL TV, Phone Posts: 8	Re: Virgin Media Customer Service- Your Personal Experience The engineer turned up Saturday morning. He couldn't see anything wrong with it, we ran some tests & I was getting between 35Mbps & 47Mbps. He was helpful & friendly. Unfortunately, last night, I was back down to 500Kbps for the majority of the evening. It would appear that at 08:30 on a Saturday morning, I get a 50Mbit link, but on peak times I get 1/100th of that. It's almost as if there's contention on the connection, but with a cable broadband, that shouldn't be the case.