[BenMcr]

In that case, unless you've agreed a new airtime plan recently, the mobile number will be on a rolling 30 day contract term.

In order to transfer a mobile number to another person, the existing customer contract for the airtime plan is cancelled, and the mobile number is attached to a new customer record and airtime contract.

That's something that Customer Services can confirm if the account and mobile number is eligible to do.

---------- Post added at 23:39 ---------- Previous post was at 23:37 ----------

Because there a few moving parts to get that done, it's not something that's available via the customer online account.