17-01-2022, 10:46
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#249
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cf.geek
Join Date: Jan 2006
Location: Thornaby
Age: 49
Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband
Posts: 791
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Re: VM News Another Price Increase
Quote:
Originally Posted by MrB
Our email says,
"We know a price rise is never welcome, but it’s essential we continue investing in our technology.
Our price increase won’t affect you until your fixed-price offer ends
From then, you’ll start paying the full price for your package, and this will be going up by £5.75 a month. If you’d like to check when your fixed-price offer ends, please refer to your bill."
Under a large red "Find out more" button our price rise email goes on to say "If you want to, you can change or cancel your package at any time before 15/02/2022, without paying any cancellation fees. Visit virginmedia.com/pricechange1 to find out more."
Anyone who has received the email notification should double check what their email says (and their contract/bill to see when any fixed price/discount ends).
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My email only says this.
' We know a price rise is never welcome, but it’s essential we continue investing in our technology. To help us carry on this work, the price of your package will go up by £5.75 a month from 1st March.'
And then the same bit as yours that is under the big red 'Find Out More'
I don't even get the automated discount offer when I phone up either.
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