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Old 31-05-2022, 20:05   #3
1701-e
EU citizen proud of it!
 
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
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Re: Package change but not by me.

Quote:
Originally Posted by Taf View Post
Last month's bill:

Premiere Collection
£99.85

Television:
Full House TV (Xl)
1 Additional TV Box
Virgin TV V6 Box, Powered By TiVo
TiVo Credit
Broadband:
M200 Fibre Broadband
Telephone:
Talk Weekends
Line Rental

This month's bill:

Bigger bundle
£94.85

Television:
Maxit TV
1 Additional TV Box
Virgin TV V6 Box, Powered By TiVo
Broadband:
M200 Fibre Broadband
Telephone:
Talk Weekends
Line Rental

"Your package has changed. We've adjusted your services as requested from 29 April . These changes apply to the period charged on your last bill".

Credits (for services removed)
If you remove a service, we need to adjust your services and credit you for any advance period you may have already paid for and not used. These items won't appear in 'Your package' or any future bill (unless you add them back on).
Television:
Full House TV (Xl)
29 Apr - 27 May

Charges (for services added)
If you've added a service since your last bill, we may need to adjust your services and charge you from the date it was activated up until the end of your previous charge period. These items have been added to your account and will appear in 'Your package' later in this bill.

Television:
TiVo Credit
29 Apr - 27 May
Maxit TV
29 Apr - 27 May

It says the bill will be £94.85 but it says I have a 2p reduction which makes it £99.83!
I am paying £61 for the same bar the second TiVo but getting 350 mb. Worth a call to retentions.
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Last edited by 1701-e; 31-05-2022 at 20:05. Reason: Omissions
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