Quote:
Originally Posted by RichardCoulter
The trouble is, I believe that you can't cancel online. They'll want to speak to you to persuade you not to cancel. I've heard of horror stories where people have been trying to persuade Sky to cancel or downgrade and it's taken hours
No idea if VM are the same.
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It took me 15 minutes to get through, and another 15 to downgrade, part of that was deciding if I should make any other changes.
There was no horror, in fact it was all very good & professional.