Cable Forum - View Single Post - Large file timeouts when uploading to Server

1Yanthon2 · 21-03-2016, 13:00

Thanks for the suggestion. I'm not sure what that involves but I'd really like to just keep the transfer as simple as possible.

My Server people have suggested that I need to:
(1) update the firmware on the router
(2) Check that the 'connection timeout' on the router is set to maximum
(3) See whether the router is defaulting to active or passive sessions for FTP; I'm not sure which is desirable?
I looked at the router online and went into advanced settings but was nervous about making changes as I wasn't sure what the consequences of choosing some of the options would be. The extent of the options seemed quite limited.
I don't know if I can face ringing Virgin Media as they don't seem to want to take any responsibility, so I'm really hoping that somebody out there can point me in in the right direction. I'm not knowledgeable in these areas but I am willing to learn. I'm just not familiar with all this jargon at the moment.

21-03-2016, 13:00	#3
1Yanthon2 Inactive Join Date: Mar 2016 Posts: 5	Re: Large file timeouts when uploading to Server Thanks for the suggestion. I'm not sure what that involves but I'd really like to just keep the transfer as simple as possible. My Server people have suggested that I need to: (1) update the firmware on the router (2) Check that the 'connection timeout' on the router is set to maximum (3) See whether the router is defaulting to active or passive sessions for FTP; I'm not sure which is desirable? I looked at the router online and went into advanced settings but was nervous about making changes as I wasn't sure what the consequences of choosing some of the options would be. The extent of the options seemed quite limited. I don't know if I can face ringing Virgin Media as they don't seem to want to take any responsibility, so I'm really hoping that somebody out there can point me in in the right direction. I'm not knowledgeable in these areas but I am willing to learn. I'm just not familiar with all this jargon at the moment.