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Old 04-03-2023, 13:21   #10
RichardCoulter
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Join Date: Jan 2008
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Re: When do you qualify as a “new customer“?

Quote:
Originally Posted by Mr K View Post
In reality I don't think they apply the rules anyway. They're never going to turn down new custom/money.
Exactly, particularly when you consider how disorganised they are.

---------- Post added at 13:21 ---------- Previous post was at 13:20 ----------

Quote:
Originally Posted by Hugh View Post
From the VM forum

"the existing account would to have a 30 days cancellation completed and then there would need to be no Virgin Media services at the property for 90 days to be able to get the new deal."

So, 120 days
I wouldn't include the 30 day notice period as nothing changes throughout this time..
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