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Old 28-07-2020, 13:11   #427
Hugh
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Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,041
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Re: Virgin Media Customer Service- Your Personal Experience

Just received an email from VM
Quote:
Hello Hugh,

Let’s get to it: after the last four months, and the uncertainty of what’s ahead, there’s no more business as usual. That’s why we aren’t raising your price this year as we normally would.

This means the price you pay for your current package right now will stay the same for the rest of 2020.

There are no catches, and there’s nothing you need to do. In the meantime, we’ll keep investing in our network and doing all we can to make sure you stay connected.

For more on what we’ve done to look after our people and customers during this time, please head over here.

Take care, and thank you for being with us.

The Virgin Media team
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