[chrispy2000]

A few weeks ago I was trying to speak to retentions but has I couldn't remember my password I was put through to somewhere else. They asked for some security questions. One of the question that was asked was, "What was the volume of you last bill?"!! So I asked what do you mean. They just repeated the same question. I asked do you mean how much was the last bill. They just repeated the same question again.
They wonder why we we don't like off shore call centres. They may be able to speak English but have no idea of the grammar.