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Old 11-12-2012, 12:55   #350
Qtx
CF's Worst Nightmare
 
Join Date: May 2012
Location: Probably outside the M25
Services: Sky Fibre Unlimited 40/10
Posts: 3,473
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by Peter_ View Post
Are you still with them if so why are you still with them as your complaint history is your way out.
Every month they would tell me the fix date is 30 days away. When that date arrived they would move it back another month. A dirty trick to retain customers in my opinion.

This month they were finally honest and gave April 2013 year as the real fix date after lying for many many months. So I have given my notice and I will be free of VM in a few days time.

My opinion of VM will still be valid for some time after I stop becoming a customer of theirs. I have had many years with them to build up an accurate opinion

Don't worry, i'll point out any of Sky's faults if they treat me as bad as VM have.
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