Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

Nicosia · 27-01-2012, 22:17

I Generally dont need to call them hardly ever and in the many years of service since ntl and the 512kb only connections for £40 a month I have probably only needed to ring 4-5 times for actual problems so the service is very good here but the call centres are poor but who cares when I dont even need them hardly ever..

I get indian people who dont speak a word of english and when I get a uk call centre is one up north who may as well be from india as (no offence to northerners) but I dont understand them either lol. Not that they understand my "posh" cambridge accent either

I am happy like this having a great service and never needing to call them.. I would hate it if it was the other way around.

27-01-2012, 22:17	#341
Nicosia Inactive Join Date: Feb 2008 Posts: 357	Re: Virgin Media Customer Service- Your Personal Experience I Generally dont need to call them hardly ever and in the many years of service since ntl and the 512kb only connections for £40 a month I have probably only needed to ring 4-5 times for actual problems so the service is very good here but the call centres are poor but who cares when I dont even need them hardly ever.. I get indian people who dont speak a word of english and when I get a uk call centre is one up north who may as well be from india as (no offence to northerners) but I dont understand them either lol. Not that they understand my "posh" cambridge accent either I am happy like this having a great service and never needing to call them.. I would hate it if it was the other way around.