Quote:
Originally Posted by Chris W
This thread is for everyone to note their good/ bad experiences with Virgin Media's customer service department.
Please vote in the poll, and if you have an additional comments please feel free to leave them here!
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I've had my share of problems recently particularly with TiVo
All my calls to support have been excellent, I have been helped, guided and calmed down by very cheerful helpful folk,
I can't speak to highly of all the staff I have spoke to in particular those that work in CEO's office , totally professional and I do believe they actually care
So That's been my experience and I have made many calls over he past 2 months