Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

netman · 04-11-2009, 23:07

I have been a Virgin Media customer for four days now. I am going to cancel my contract tomorrow. I have tryed to phone an all four evenings now and have held for 30 to 35 mins at a time and never got through. All I want from them, is to be able to use the moden through a hub or inteligent switch so that I can run four computers on the NET. I have read on the WEB that this is not possible and a router will be required. I can not even get hold of someone at customer support to get one sorted out or get advice. I HAVE HAD ENOUGH OF THEM. The service is utter C**p. Steer clear of them, all of you.

04-11-2009, 23:07	#274
netman Inactive Join Date: Nov 2009 Posts: 1	Re: Virgin Media Customer Service- Your Personal Experience I have been a Virgin Media customer for four days now. I am going to cancel my contract tomorrow. I have tryed to phone an all four evenings now and have held for 30 to 35 mins at a time and never got through. All I want from them, is to be able to use the moden through a hub or inteligent switch so that I can run four computers on the NET. I have read on the WEB that this is not possible and a router will be required. I can not even get hold of someone at customer support to get one sorted out or get advice. I HAVE HAD ENOUGH OF THEM. The service is utter C**p. Steer clear of them, all of you.