Quote:
Originally Posted by punkrock101
Why do you punish yourself staying with this joke of a company?
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Can't wait for City Fibre et al to expand .
---------- Post added at 17:38 ---------- Previous post was at 17:33 ----------
Quote:
Originally Posted by jfman
You won’t even heed your own warning, so why should I?
I’ve had Virgin on and off for years, and dealt with my parents account since the days of Telewest negotiating deals at every renewal point. Never once have I encountered anything reflective of the experience you have at seemingly every interaction with them.
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As previously stated, this is not retentions, but the outbound sales team. I've only ever had an issue with retentions once (this last renewal time).
If you want to accept everything they say as gospel without checking things out before accepting a new contract etc, you are perfectly free to do so, especially if you personally haven't experienced this.