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Old 19-03-2020, 23:59   #7
fizzyade
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Join Date: Aug 2019
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Re: Any business customers in new Malden having issues?

Quote:
Originally Posted by Ali195 View Post
Static IP VMB customer really impacted by this issue. Spent all of yesterday afternoon with 2 to 10mbps download speed but from 19:00 is slowly improved to 120mbps.

This morning it was great again, 360/20 but 10am onward & it's tanked back down again.

Rebooting makes no difference & after one hour waiting to get through they decided on an engineer.

I'm not hopeful as I don't see this being a local onsite issue but their network.

GRE is up, 24 down channels & 4 up though the values within I have no idea on.

I wish they could offer abit more than:

1. Have you power cycled the modem?
2. Speeds via ethernet?
3. ?????
4. Engineer!

Essex, SS12 region.
Yeah, my speed has gone to pot. RDP into my office was painful today and I gave up in the end.

I've seen a jump in latency since this happened.

It's hard to know whether it's something to do with the outage or whether it's due to more people using the net.
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