Cable Forum - View Single Post - VM Business Any business customers in new Malden having issues?

fizzyade · 17-03-2020, 18:55

It's still down here, lots of people all over the country reporting their internet wen't out around the same time, virgin being clueless with the "check the service status" and "what does it say" message.

After 35 mins I got through to business support and I have an engineer coming around tomorrow incase it is my broadband, but it's seeing the cable network and showing a WAN IP occasionally, it just never has more than one upstream and downstream and the GRE tunnel remains disconnected.

17-03-2020, 18:55	#2
fizzyade cf.addict Join Date: Aug 2019 Posts: 113	Re: Any business customers in new Malden having issues? It's still down here, lots of people all over the country reporting their internet wen't out around the same time, virgin being clueless with the "check the service status" and "what does it say" message. After 35 mins I got through to business support and I have an engineer coming around tomorrow incase it is my broadband, but it's seeing the cable network and showing a WAN IP occasionally, it just never has more than one upstream and downstream and the GRE tunnel remains disconnected.