Cable Forum - View Single Post - 350M Losing broadband at same time every day?

Matthew S · 04-08-2022, 12:19

Hi all. I've been losing my broadband connection (350 fibre) every day for the last few days, around about midday each day. The superhub switches to solid green lights and no connection for several hours, before coming back on line late afternoon or early evening.

I have a technican booked for the weeked, but this is the first time I've had an intermittent problem rather than complete loss of service, so I'm wondering if anyone here has experienced something like this before and has any suggestions on what might be causing it. If the broadband is working when the technician arrives, I really don't want him shrugging his shoulders and leaving if the problem is going to reoccur.

Thanks.

04-08-2022, 12:19	#1
Matthew S cf.member Join Date: Jul 2020 Posts: 5	Losing broadband at same time every day? Hi all. I've been losing my broadband connection (350 fibre) every day for the last few days, around about midday each day. The superhub switches to solid green lights and no connection for several hours, before coming back on line late afternoon or early evening. I have a technican booked for the weeked, but this is the first time I've had an intermittent problem rather than complete loss of service, so I'm wondering if anyone here has experienced something like this before and has any suggestions on what might be causing it. If the broadband is working when the technician arrives, I really don't want him shrugging his shoulders and leaving if the problem is going to reoccur. Thanks.