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BenMcr · 30-09-2021, 23:47

It likely depends on how it's authenticated.

For instance my understanding is that Virgin Media will block a cable customer authenticating with their My Virgin Media details from connecting to the hotspot generated from their own Hub. The main reason is because the Hub hotspot speed will be slower than the home network one, so it make sure the device always prefers the home network one when both are configured on the device.

However a cable customer using a Virgin Mobile SIM for authentication won't be blocked from using the hotspot, as the hotspot is part of the data options for all Virgin Mobile customers.

30-09-2021, 23:47	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Possible to connect to your own hotspot? It likely depends on how it's authenticated. For instance my understanding is that Virgin Media will block a cable customer authenticating with their My Virgin Media details from connecting to the hotspot generated from their own Hub. The main reason is because the Hub hotspot speed will be slower than the home network one, so it make sure the device always prefers the home network one when both are configured on the device. However a cable customer using a Virgin Mobile SIM for authentication won't be blocked from using the hotspot, as the hotspot is part of the data options for all Virgin Mobile customers. __________________ I work for Virgin Media but all views are my own.