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Old 08-06-2022, 15:21   #4
Saul's Grandad
Lurkalot
 
Join Date: Aug 2003
Location: Nr. Grimsby
Services: Virgin TV, Phone, mobile & BB. Netflix and Amazon.
Posts: 102
Saul's Grandad is just really niceSaul's Grandad is just really niceSaul's Grandad is just really niceSaul's Grandad is just really niceSaul's Grandad is just really niceSaul's Grandad is just really nice
Re: What's the best time to get through to VM UK call centre?

I phoned this morning and got straight through to Retentions at a UK call centre. The lady i spoke to was extremely helpful and polite and managed to sort out great deal for me...essentially the same as we have now but with a slightly bigger discount (result!). She even arranged for someone to come out to fix our outside cable junction box, whose cover has been broken for months, which I tried and failed to sort out with VM back in the bad old lockdown days, when you couldn't speak to an actual person without waiting for hours.
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