Re: £3000 spent and Virgin can't connect me
I’m by no means an expert on the HFC network, but I recall the rule of thumb being RG6 Max drop up to 120m, RG11 Max drop up to 160m. (Rule of thumb could possibly be extended)
So there is no way anyone, with even a little knowledge, would or should agree to a 300m drop.
Did anyone actually come out and look at the job before they sent you ? Or was it all done over the phone?
It’s a pretty big mistake to make!
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