Cable Forum - View Single Post

altis · 01-02-2023, 12:13

I've just been on the phone to VM customer support for over 30 minutes trying to reset the password for a secondary email account. It seems that they can change the password for the primary account but not a secondary. She didn't seem to be aware that secondary accounts can exist. WTF!

I have been using this secondary account to forward malware emails to Spamcop and the National Cyber Security Centre and now I've been locked out.

Whom do I call, preferably not in India, to get this sorted?

01-02-2023, 12:13	#1
altis cf.mega poster Join Date: Jun 2003 Location: Warrington ntl:81304 Altitude: 12m (and falling) Posts: 4,499	Resetting email password I've just been on the phone to VM customer support for over 30 minutes trying to reset the password for a secondary email account. It seems that they can change the password for the primary account but not a secondary. She didn't seem to be aware that secondary accounts can exist. WTF! I have been using this secondary account to forward malware emails to Spamcop and the National Cyber Security Centre and now I've been locked out. Whom do I call, preferably not in India, to get this sorted?