[Jimdoo]

Ah I didn't know the VM forum existed, looks like a good way to bring stuff like this to their attention without having to navigate phone support, thanks!

I actually had an engineer out just a few weeks ago, I was getting intermittent connection drops and they allocated someone who in the end came and redid all my wiring (which apparently was really old). That hasn't helped though, and it's only since then that I've started researching how to diagnose this kinds of issue, so I don't know what my power levels or BQM results would have been like before the visit.